Insurers up in arms over car accident claim figures

Industry news roundup: week ended 28 Apr 2014:

The British insurance industry has had it with the state of the car accident claims sector amidst complaints that crash for cash schemes are running rampant.

If there’s anything the insurance industry hates – especially the car insurance industry – it’s paying out on accident claims. The occasional road traffic accident happens of course, and it’s part of doing business, but some insurers are apparently convinced that there’s a major fraud problem when it comes to things like whiplash claims and other crash for cash scams.

Well, this week new data was released by major insurer Aviva saying that it has evidence that there was almost 20 per cent more fraud last year than there was the year before. Aviva blamed packs of roving gangs perpetrating the crime and also complained that there just wasn’t enough to deter criminals from engaging in the behaviour.

Now whether or not this is accurate is really anyone’s guess. I mean an insurer will do pretty much anything and everything to reduce the amount of money they pay out on an annual basis to policyholders, so people making road traffic accident claims are obviously going to be scrutinised. A large problem is indeed that there’s no real deterrents in place, but this may be changing soon as well thanks to another news story I read this week concerning how one insurer is actually offering 10 per cent off the cost of annual cover if they fit a dashboard camera to their car to capture the details of any accidents they happen to be involved in.

Part of me thinks this is a good idea in that a motorist can prove though dashboard camera footage that they really weren’t responsible for an accident that they were involved in. At the same time, do we really need more cameras watching our every move? The number of CCTV cameras in the UK alone is massive and I would really like to have a bit of privacy once and while. That 10 per cent discount seems paltry in comparison, especially if it’s the price of giving up our freedom. Besides what’s to stop insurers from keeping an eye on us at all times and not just during accidents? I don’t need them raising my insurance premium because they catch me occasionally exceeding the speed limit or braking too hard. Nosy bastards!

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